HelpAge International recruiting for an IT and Operations Manager: Apply by 19 Mar 2026 (fully remote)

Overview

HelpAge International is recruiting for an IT and Operations Manager to join its Business Support Department. This is a global leadership role for professionals with experience in IT management, organizational operations, cybersecurity, and strategic planning. The position offers an open-ended contract.

Key Responsibilities

Develop and manage strategic operational systems and the annual Operations and IT strategy.
• Manage department budgets, operational planning, and produce performance reports using BI and KPIs.
• Maintain the Operations and IT risk register and identify/respond to operational, technological, and cybersecurity risks.
• Develop and implement operational policies and processes supporting contract management, partnership management, data protection, environmental compliance, digital systems, and cybersecurity frameworks.
• Provide technical and operational advice to global teams and support localisation processes.
• Lead the organization’s digital strategy and technology roadmap, overseeing IT infrastructure, digital tools, and IT projects.
• Strengthen cybersecurity policies and systems, leading incident response, and ensuring effective remote working tools.
• Line manage Operations and IT staff, coordinate communities of practice, and collaborate with other departments.

Requirements

5–9 years of professional experience in information technology, operations management, or organisational systems.
• Strong experience in IT management, organisational operations, cybersecurity, and strategic planning.

Benefits

Open-ended contract.

Location

Global

How to Apply

Submit a Curriculum Vitae (CV) and Cover Letter via email to jobs@helpage.org. File names must follow the format: YourName_CV_ITOPS and YourName_CoverLetter_ITOPS.

Deadline

19 March 2026.