Emirates Group is hiring for multiple job opportunities in Lagos, Nigeria, including Senior Sales Support Assistant and Sales Manager.

Provide best-in-class sales support across all channels and segments to Emirates trade partners to maximize revenue and achieve commercial targets.
Achieve and monitor passenger sales targets, manage trade and corporate relationships, and support station commercial objectives.
Maintain and update customer and agency records accurately.
Handle trade partner and customer enquiries; resolve or escalate issues.
Investigate and resolve client complaints to ensure satisfaction.
Liaise with marketing, tariff, and passenger service departments to ensure integrated sales efforts.
Monitor operations and administration of sales in line with company policies.
Develop and implement value-added products for local market revenue optimization.
Guide and monitor field sales staff performance.
Prepare weekly, monthly, and annual sales reports; monitor market trends and competitor activities.

Minimum of 10 years of schooling or equivalent for Senior Sales Support Assistant.
3+ years in Customer Service/Customer Relations, preferably in an airline or travel agency.
Basic fares and ticketing qualification, knowledge of CRS/MARS/Galileo/Sabre.
Proficiency in MS Office and knowledge of world geography.
University Graduate for Sales Manager position.
Minimum of 5 years experience in passenger sales, with at least 2 years in a prominent sales position.
Strong organizational, communication, interpersonal, and leadership skills.
Experience in budget development, implementation, and control.
Analytical thinker with initiative and understanding of market trends.
Proficient in Word, Excel, and PowerPoint.
Knowledge of the local travel market.
Valid local driving license.
Fluent in English, both spoken and written.
Must have the right to live and work in Nigeria.

Salary: Competitive

Lagos, Nigeria

Apply via the provided links.

Job Opportunities – Emirates Group, Lagos, Nigeria

Job Description