The RiseUp: Advanced Foundations programme is a powerful partnership between ServiceNow and The Diana Award, designed to equip young people with the practical skills, technical expertise, and professional readiness needed to launch a career in the ServiceNow technology ecosystem.

This fully funded, 10-week, full-time online programme provides hands-on platform experience, industry-recognised certification preparation, mentoring, employability skills training, and direct access to hiring networks.

Programme Dates: April 13 – June 19, 2026
Format: Online (Virtual Learning)
Location Eligibility: Kenya, Nigeria, South Africa
Cost: Free

What Is RiseUp: Advanced Foundations?

RiseUp with ServiceNow is a structured, immersive learning experience created to widen access to opportunities in the fast-growing ServiceNow technology space.

Participants will:

• Gain practical experience using the ServiceNow platform

• Complete the RiseUp digital and employability curriculum

• Develop strong technical and behavioural skills

• Prepare for a globally recognised ServiceNow certification

• Access job-matching pathways and alumni networks

This initiative directly addresses underrepresentation in the tech industry by removing financial and qualification barriers.

Why Apply?

The global demand for ServiceNow professionals continues to rise. This programme removes cost barriers and provides direct access to one of the fastest-growing enterprise technology platforms in the world.

Participants graduate with:

• Platform skills

• Certification readiness

• Employer connections

• Professional networks

• Real confidence in entering the tech workforce

Programme Structure and Schedule

Duration: 10 weeks
Dates: April 13 – June 19, 2026
Days: Monday – Friday
Hours: 9:00 AM – 5:00 PM SAST (GMT+2)
Mode: Fully Online

Participants must commit full-time for the entire programme duration.

Who Is This Programme For?

The programme is open to individuals aged 18–30 based in:

• Kenya

• Nigeria

• South Africa

Applicants do not need prior qualifications or work experience in tech. The programme actively encourages applications from groups underrepresented in the technology sector.

Applicants must:

• Be proficient in English (written and verbal)

• Be eager to launch a tech career

• Demonstrate a growth mindset

• Commit full-time for 10 weeks

• Have access to a computer (no tablets or phones) with reliable internet and camera

• Not currently be employed by ServiceNow, ServiceNow customers, or ServiceNow partners

Career Pathways After Completion

Graduates of the programme may pursue roles such as:

• Platform Developer

• Analyst

• Operations Specialist

• Junior Technical Consultant

• Application Specialist

• Software Developer

The programme provides career transition support and employer connections.

What Will You Gain?

Participants benefit from:

• Free industry-aligned tech training

• Hands-on ServiceNow platform experience

• Personalised one-on-one mentoring

• Group networking opportunities

• Industry-recognised certification (upon passing exams)

• Ongoing job placement support

• Mental fitness and resilience training

• Access to RiseUp alumni networks

Technical Skills You Will Learn

Participants develop foundational and advanced platform knowledge, including:

• Configuring applications on the ServiceNow platform

• Using Flow Designer and Service Catalog

• JavaScript scripting

• Application design and lifecycle management

• Process automation

• Data monitoring and system health management

• Security configuration and access controls

• Integration techniques

• User interface design

• Analytics and reporting

• Artificial Intelligence fundamentals

• Responsible and ethical AI usage

• Understanding ServiceNow AI Agents and platform capabilities

The programme blends hands-on sessions with structured learning modules to ensure real-world readiness.

Behavioural and Professional Skills Development

In addition to technical mastery, learners receive structured support to build:

• Confidence and resilience

• Communication and presentation skills

• Team collaboration skills

• Adaptability

• Problem-solving abilities

• Stress and feedback management techniques

Mental fitness sessions are led by The Diana Award facilitators, ensuring holistic development.

The Application Process

1. Submit an Expression of Interest form

2. Attend an Introduction Webinar

3. Complete the ServiceNow onboarding form

4. Receive a conditional offer

5. Complete pre-work

6. Begin the programme

FREQUENTLY ASKED QUESTIONS (FAQ)

What is the Eligibility Criteria?

Applicants must:

• Be aged 18–30

• Be based in Kenya, Nigeria, or South Africa

• Have the legal right to live and work in their country

• Be available full-time for 10 weeks

• Communicate clearly in English

• Not be employed by a ServiceNow customer or partner

• Have access to a computer with reliable internet and camera

• Have no prior formal ServiceNow certifications

• Have not completed a previous NextGen, Rise Up, or ServiceNow academic programme

What Industry Skills Will You Learn?

Technical Skills:

• ServiceNow platform configuration

• Application design and integration

• Business logic and workflow automation

• AI tools within ServiceNow

• Monitoring and instance security

• Scripting with JavaScript

• AI Agents functionality

Behavioural Skills:

• Confidence building

• Professional communication

• Team collaboration

• Growth mindset development

• Adaptability and resilience

What Are the Ongoing Benefits?

Graduates gain:

• Membership in the RiseUp alumni community

• Continued mentorship access

• Career development resources

• Exposure to job opportunities through ServiceNow networks

• Opportunity to promote and support future participants

Application Deadline

No specific deadline is publicly stated. However, the programme begins April 13, 2026. Early registration of interest is strongly recommended.

Apply Here

Find more information about the RiseUp with ServiceNow Tech Training HERE.

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