Field Collections Agent @FairMoney

Overview

FairMoney is currently recruiting for the position of Field Collections Agent across Ogun, Edo, Oyo, Delta, and Kwara States. This is a full-time opportunity for individuals with strong field experience and a passion for financial services.

Key Responsibilities

• Conduct daily visits to defaulting customers (agents and merchants)
• Drive collections through calls, visits, and follow-ups
• Negotiate repayment plans and settlements
• Monitor portfolio performance and reduce delinquency rates
• Track promises to pay (PTPs) and ensure conversion to actual payments
• Maintain accurate records and reporting on all recovery activities
• Verify and update customer information for improved contactability
• Escalate high-risk or non-responsive accounts when necessary

Requirements

• Bachelor’s degree in a relevant field
• 1–2 years’ experience in collections or field recovery
• Strong negotiation and communication skills
• Knowledge of delinquency management and roll rates
• Proficiency in Microsoft Excel
• Ability to work in a target-driven environment

Benefits

• Private health insurance
• Pension plan
• Training and development opportunities
• Performance-based bonuses

How to Apply

Apply through the link provided below:

Application Link