ICASA is hiring: Liaison Officer @Unknown

ICASA Is Hiring a Permanent Liaison Officer in North West – Apply Before 14 July 2026

The Independent Communications Authority of South Africa (ICASA) is inviting qualified and motivated professionals to apply for the position of Liaison Officer – North West.

Job Title: Liaison Officer – North West
Location: ICASA Regional Office, North West, South Africa
Closing Date: 14 July 2026
Contract: Permanent
Salary: Total Annual Package (CTC): R619,091.00

This permanent opportunity is ideal for candidates with experience in stakeholder engagement, public relations, communications, regulatory affairs, or public sector engagement who are passionate about community outreach and public advocacy.

The successful candidate will play a key role in promoting awareness of ICASA’s regulatory responsibilities, consumer-focused regulations, and industry developments while building and maintaining strong relationships with stakeholders across the North West Province.

About the Role

Reporting to the Regional Manager: North West, the Liaison Officer will be responsible for implementing advocacy programmes, engaging communities and stakeholders, promoting ICASA’s regulatory initiatives, and strengthening the Authority’s public image.

The role requires excellent communication skills, stakeholder management experience, and the ability to work independently while coordinating advocacy campaigns throughout the province.

Key Responsibilities

The successful candidate will be responsible for:

• Planning and implementing advocacy programmes in line with ICASA’s business plan.
• Identifying potential risks affecting advocacy initiatives and developing mitigation strategies.

• Building partnerships with regulatory bodies, government departments, ICASA licensees, state-owned communications entities, and other stakeholders.
• Securing support from municipalities, traditional leaders, and relevant provincial bodies for outreach campaigns.

• Coordinating logistics and ensuring the successful delivery of advocacy events.
• Preparing and presenting information on ICASA regulations, consumer rights, and regulatory developments.

• Educating communities about communications and postal sector regulations.
• Remaining informed about industry developments to provide accurate and current information.
• Promoting ICASA’s brand, values, and public image through effective stakeholder engagement.

Minimum Qualifications

Applicants must possess one of the following qualifications:

• National Diploma (NQF Level 6); or
• Degree or Advanced Diploma (NQF Level 7) in:
  • Communication
  • Public Relations
  • ICT
  • Business Administration
  • Public Administration
  • Law

Experience Required

Applicants should have:

• At least two (2) years of relevant work experience in:
  • Stakeholder relations
  • Customer service
  • Regulatory affairs
  • Public sector engagement
• Experience within the ICT, postal, or regulatory sectors will be an added advantage.
• A valid non-endorsed driver’s licence.

Key Competencies

Suitable candidates should demonstrate:

• Excellent written and verbal communication skills.
• Strong public relations and stakeholder engagement abilities.
• Ability to build and maintain productive stakeholder relationships.

• Project planning and advocacy implementation skills.
• Excellent organisational and time management skills.
• Strong decision-making under pressure.
• Strategic and lateral thinking.

• Results-driven approach.
• Diplomacy and tact.
• Resilience and perseverance.
• Adaptability and attention to detail.
• Computer literacy.

• Ability to work extended hours when required.
• Willingness to travel extensively within the province.
• Knowledge of indigenous languages spoken in the allocated province will be an advantage.

Why Join ICASA?

This permanent opportunity allows professionals to contribute towards promoting awareness of communications and postal regulations while engaging directly with communities and stakeholders across the North West Province.

Employees become part of an organisation committed to consumer protection, regulatory excellence, stakeholder engagement, and transformation within South Africa’s communications sector.

Employment Equity

ICASA is committed to employment equity, diversity, and inclusion. Preference will be given to suitably qualified candidates from designated groups in line with the organisation’s Employment Equity Plan.

Persons with disabilities are encouraged to apply.

Appointment is subject to:

• Positive security clearance.
• Verification of qualifications.
• Reference checks.
• Verification of supporting documents.
• SAQA evaluation for foreign qualifications where applicable.
• Recognition of Prior Learning (RPL) certification where required.

Only shortlisted candidates will be contacted. Applicants who do not receive feedback within three months after the closing date should consider their applications unsuccessful.

How to Apply

Applications must be submitted online through the official ICASA recruitment portal.

Apply Here: APPLY HERE FOR THIS ROLE

Applicants are encouraged to use a laptop or desktop computer with Google Chrome or Microsoft Edge during the application process for the best experience.

Closing Date: 14 July 2026

Please note:

• Email applications will not be accepted.
• The published email address is strictly for enquiries.
• Late applications will not be considered.
• Only applicants meeting the minimum requirements should apply.

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