Principal Technical Account Manager @Outreach

Overview

Outreach is seeking a Principal Technical Account Manager who will serve as a strategic authority within the Technical Account Management organization. This role includes managing enterprise-level engagements and driving customer success initiatives for highly strategic customers.

Key Responsibilities

• Own and lead enterprise-level strategic engagements with Outreach's most highly strategic customers.
• Act as a strategic advisor to executive customer leadership and internal stakeholders.
• Define engagement models, customer success frameworks, operational standards, and best practices.
• Translate enterprise-scale patterns into actionable product and operational strategy.
• Lead transformational programs with broad business impact.

Requirements

• Expert-level proficiency across platform architecture, enterprise operations, customer engagement strategy, and organizational leadership.
• Recognition as a strategic authority internally and externally.

Benefits

• Not specified in the listing.

Location

This role is fully remote but must be located in the EST time zone.

How to Apply

Not specified in the listing.

Deadline

Not specified in the listing.