SITA is hiring a Business Analyst @Unknown

Business Analyst Vacancy at SITA

The Business Analyst will support the implementation of technology solutions by identifying project requirements and communicating them effectively to stakeholders and technical teams.

• Job Title: Business Analyst
• Location: SITA and Client Onsite (Pretoria Central)
• Closing Date: 20 July 2026
• Contract: 36 months Fixed Term Contract (Internal & External)
• Salary Range: R 478,420 – R 717,630
• Reporting To: Lead Consultant
• Division: Application Development and Maintenance
• Department: IFASS: Transversal & Unique Systems (TUS)

The role involves reviewing, assessing, and developing business processes, acting as a key liaison to ensure organizational needs are accurately captured and translated into efficient technology and process improvements.

Key Responsibilities

• Consulting with stakeholders, system users, and system owners to identify, define, and document business needs, operational procedures, problems, input/output requirements, and system access levels.
• Identifying opportunities for process improvement through information systems or operational changes; assisting in proposal development for new systems or enhancements.

• Delivering services aligned with project plans, architectural standards, and governance mechanisms to ensure compliance and service excellence.
• Creating business requirements analysis and design work packages for integrated software components per ICT standards and government enterprise architecture.

• Modeling and developing Target Business Solution Specifications in accordance with ICT standards and enterprise architecture frameworks.

• Managing client expectations to ensure IT solutions meet their needs and align with modeled Business Solution Specifications.
• Participating in functional testing of software according to SITA testing methodologies, techniques, and tools.

Qualifications and Experience

• Minimum: 3-year Diploma/Degree in Computer Science, Information Systems, or related IT field / NQF level 6.
• Experience: 3–5 years in Business Analysis including business process management, engineering/reengineering, modeling, and architecture.

• Proven skills in requirements elicitation, stakeholder engagement, innovation, communication, documentation, and testing.

Technical Competencies

• Knowledge of Corporate and ICT Governance, Development & Implementation Methodologies, Testing, Packaging, and Release Processes.
• Understanding of Business Operations, Business Process Management, and ICT standards legislation.

• Familiarity with COTS and OSS products, Application Maintenance, and Support.
• Knowledge of Enterprise Architecture Frameworks (TOGAF, Zachman, FEAF, etc.) and compliance with IT security standards.

How to Apply

Candidates must register and apply via the e-Government Portal at www.eservices.gov.za:

1. Register using ID and personal information
2. Complete registration with the received one-time PIN
3. Log in with username and password
4. Navigate to “Employment & Labour”
5. Select “Recruitment Citizen” to create/update profile and apply for the vacancy

Existing users can log in directly and follow steps 4-5. For support, contact egovsupport@sita.co.za or call 080 1414 882.

Note: CVs sent via email will not be considered.

Apply now: VIEW FULL JOB VACANCY HERE

Additional Information

SITA is an Employment Equity employer, and appointments will align with the Employment Equity Plan. Only shortlisted candidates will be contacted.

Applications after the closing date or from recruitment agencies will not be considered. Foreign qualifications must be evaluated by SAQA. The appointment is subject to security clearance, signing a performance contract, and verification processes.

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