World Vision International is seeking a highly skilled Employee Relations Investigation Specialist to join its global team. With over 75 years of experience operating in nearly 100 countries, the organisation focuses on improving the lives of vulnerable children and communities through humanitarian aid, development, and advocacy.

This full-time position offers flexible, home-based working arrangements across multiple locations, including the United Kingdom, Kenya, Ghana, Zimbabwe, and Costa Rica. The role is ideal for professionals with a strong background in employee relations, investigations, and organisational risk management.

Role Overview

The Employee Relations Investigation Specialist plays a critical role in managing sensitive workplace investigations. Reporting to the Senior Manager for People Investigations, the position ensures that all cases are handled professionally, ethically, and in line with organisational policies.

The role involves:

Leading complex and high-risk employee relations investigations
Collaborating with internal stakeholders such as audit, safeguarding, and risk teams
Supporting training and capacity-building initiatives
Contributing to organisational learning and policy improvement

The position may require up to 15% international travel, including to challenging or resource-limited environments.

Key Responsibilities

The role is structured across three main functional areas:

Investigation Management (50%)

Lead investigations into sensitive issues such as harassment, grievances, and policy violations
Ensure timely, survivor-centred, and procedurally sound investigation processes
Conduct risk assessments and implement mitigation strategies
Maintain accurate and auditable case records
Safeguard confidentiality and protect sensitive information
Provide advisory support to managers and employees on employee relations matters
Monitor case progress and ensure quality and consistency across investigations

Training and Capacity Building (25%)

Design and deliver training programmes for employee relations investigators
Update training materials to reflect current trends, policies, and legal requirements
Maintain a global network of trained investigators
Provide coaching and technical guidance to investigation teams
Strengthen internal capabilities across regional and global offices

Analysis and Reporting (25%)

Track trends and identify patterns in employee relations cases
Analyse root causes to inform preventative strategies
Develop reports, dashboards, and insights for senior leadership and board-level review
Stay informed on global trends in employee relations, particularly within NGOs and INGOs
Contribute to policy development and organisational improvements

Candidate Profile

The ideal candidate is an experienced professional with strong investigative, analytical, and interpersonal skills. The role requires the ability to handle sensitive situations with professionalism and empathy, while maintaining objectivity and compliance.

Minimum qualifications and experience include:

A Bachelor’s degree in Human Resources, Law, Behavioural Sciences, Organisational Psychology, or a related field
4–5 years of experience in workplace or organisational investigations
Strong skills in research, evidence analysis, interviewing, and case documentation
Ability to produce clear, concise, and actionable reports
Experience advising managers and senior leaders on complex employee relations issues

Preferred qualifications include:

Formal training in workplace investigations (e.g., trauma-informed interviewing)
Experience in global organisations or international NGOs
Familiarity with humanitarian or development sector contexts
Experience delivering training or capacity-building programmes
Strong cross-cultural communication and adaptability

Skills and Competencies

Successful candidates will demonstrate:

Excellent analytical and problem-solving abilities
Strong communication and interpersonal skills
High levels of integrity and confidentiality
Ability to work effectively in virtual, multicultural environments
Capacity to influence and guide stakeholders at all levels

Language requirements:

Fluency in English (written and spoken)
Additional languages such as French or Spanish are advantageous

Work Environment and Conditions

This role is designed for a global, remote working environment, requiring:

Extended periods of computer-based work
Participation in virtual meetings across multiple time zones
Flexibility to adapt to diverse cultural and organisational contexts

The position also requires occasional travel to support investigations and attend organisational meetings.

Organisational Culture

World Vision International operates as a global Christian humanitarian organisation committed to improving the lives of vulnerable children. Its mission is grounded in faith and driven by a vision of creating a better future for every child.

Key cultural values include:

Compassion and service to vulnerable communities
Collaboration across global teams
Respect for diversity and inclusion
Commitment to integrity and accountability

Employees are encouraged to bring their unique skills and perspectives while contributing to a shared purpose.

Career Impact

This role offers a unique opportunity to work at the intersection of human resources, compliance, and global humanitarian efforts. Professionals in this position gain:

Exposure to complex, high-impact global cases
Opportunities to influence organisational policy and strategy
Experience working in diverse cultural and operational contexts
Career growth within a large international organisation

Conclusion

The Employee Relations Investigation Specialist role at World Vision International is a challenging and impactful position for professionals passionate about workplace integrity, organisational accountability, and global humanitarian work. It combines technical expertise with meaningful purpose, offering a platform to contribute to both organisational excellence and social impact.

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Disclaimer: Global South Opportunities (GSO) is not the organization hiring for position. For any inquiries, please contact the official organization directly. Please do not send your applications & CVs to GSO, as we are unable to process them. Due to the high volume of emails, we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.

World Vision International is Seeking for an Employee Relations Investigation Specialist – Apply By 17 April 2026 @Unknown