Overview
The role of Chatroom Operator at Drips involves maintaining high standards for accuracy and contextual responses while engaging in automated conversations with consumers. Drips is known for its automated humanized texting platform that facilitates conversations at scale for various brands.
Key Responsibilities
- Quickly and accurately respond to inbound messages via chat within 60 seconds.
- Utilize point-and-click frequently asked questions for responses to consumer inquiries.
- Maintain contextual conversations and ensure appropriate categorization of responses.
- Achieve and maintain a 97% or above accuracy in response handling.
Requirements
- Exceptional attention to detail and high standards of excellence.
- Proficient typing skills and comfortability on a computer.
- Familiarity and proficiency in using emojis.
- Good grammatical, spelling, and logical skills.
- Strong verbal, written, and communication skills.
- Reliability and responsibility to adhere to a designated schedule.
- Reliable internet connection and an up-to-date computer.
Benefits
- Compensation of $10-$13/hour for part-time work (up to 27 hours/week).
- Training provided via Zoom video call.
- Flexible scheduling with multiple shifts available: 9am-3pm, 11am-5pm, 4pm-10pm.
Location
Remote
How to Apply
To apply, visit the Drips career page.