CUSTOMER SUPPORT REPRESENTATIVES at NAIRAPROP @NAIRAPROP

HIRING | CUSTOMER SUPPORT REPRESENTATIVES
NAIRAPROP

NAIRAPROP is currently seeking smart, proactive, and customer-focused individuals to join its growing team as Customer Support Representatives. If you are passionate about helping people, solving problems, and delivering excellent service, this opportunity is for you.

This role is ideal for individuals who enjoy interacting with customers, providing solutions, and ensuring a smooth user experience. As part of the customer support team, you will play a key role in maintaining customer satisfaction and building trust in the NAIRAPROP brand.

📍 Job Locations:

• Abuja
• Ilorin
• Owerri
• Port Harcourt

Role Overview

The Customer Support Representative will serve as the first point of contact for customers, handling inquiries, resolving complaints, and providing accurate information about products and services. The ideal candidate should be patient, attentive, and able to communicate clearly across different channels.

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, or chat
• Provide accurate information about services, processes, and policies
• Resolve customer complaints professionally and efficiently
• Escalate complex issues to the appropriate departments when necessary
• Maintain proper records of customer interactions and transactions
• Follow up with customers to ensure issues are fully resolved
• Contribute to improving customer experience and service delivery

Requirements

• Strong communication and interpersonal skills
• Good problem-solving ability and attention to detail
• Ability to work in a fast-paced environment
• Basic computer literacy and familiarity with digital tools
• A positive attitude and strong customer-first mindset
• Previous experience in customer service or a similar role is an added advantage

What You’ll Gain

• Opportunity to work with a dynamic and growing company
• Hands-on experience in customer relations and service delivery
• Skill development in communication, problem-solving, and teamwork
• Exposure to a professional work environment

How to Apply

Interested and qualified candidates should apply using the link below:

👉 https://docs.google.com/forms/d/e/1FAIpQLScx4N3NkKKZynXMhVcXYK2LF-nGvO1K4OgBzba46ktoRe2SWQ/viewform?pli=1

Don’t miss this opportunity to build your career in customer support and be part of a team that values excellence, professionalism, and customer satisfaction.

Apply now and take the next step in your career journey!