About FAIS Ombud

The Office of the Ombud for Financial Services Providers (FAIS Ombud) was established in terms of the Financial Advisory and Intermediary Services Act, 37 of 2002.

The organisation is responsible for considering and resolving complaints against financial services providers in a procedurally fair, informal, economical and expeditious manner while ensuring equitable outcomes for all parties.

ICT Graduate Jobs 2026 at FAIS Ombud – Pretoria

FAIS Ombud is inviting suitably qualified graduates to apply for its ICT Graduate Programme based in Pretoria.

Job Title: ICT Graduate
Organisation: FAIS Ombud
Job Reference Number: ICT Grad 2026
Job Location: Pretoria, Gauteng, South Africa
Department: Information and Communication Technology (ICT)

Industry: Information Technology
Closing Date: 10 July 2026
Contract Type: Temporary
Positions Available: 2
Salary: Market Related

Programme Benefits

Successful graduates will receive:

Practical exposure to a target-driven professional environment.
Experience in supporting the resolution of complaints received from the public against financial services providers.

An opportunity to work within an established statutory office.
Structured mentorship and professional development.
Hands-on experience across various ICT disciplines.

Key Performance Areas

The successful candidates will gain exposure to:

IT Security, Risk and Continuity Management.
IT Service Management.
IT Infrastructure, Operations and Applications Management.

Project Management.
Business Analysis.
Change Management Processes.
Network Administration and Computer Systems.
ICT Governance.

Minimum Requirements

Applicants should meet the following criteria:

Diploma or Degree in Information Technology, Computer Science or an equivalent qualification.
South African citizen with a valid South African Identity Document.
Passion for public service and a strong interest in the financial services sector.

Strong academic record and high levels of integrity.
Ability to work in a demanding and fast-paced environment.
Willingness to learn and work additional hours when required.
Energetic, self-motivated and deadline-driven.
Computer literacy.

Ideal Candidate Profile

FAIS Ombud is seeking graduates who demonstrate:

Strong work ethic.
Professional integrity.
Excellent willingness to learn.

Good organisational and problem-solving skills.
Ability to work effectively under pressure.
Commitment to delivering quality work.

Why Join FAIS Ombud?

This graduate opportunity offers valuable workplace experience within a respected statutory institution.

Participants will develop practical ICT skills while receiving mentorship and contributing to the delivery of important public services within South Africa’s financial sector.