IT Support Administrator I @Affirm

Overview

Affirm is reinventing credit to provide a transparent and user-friendly experience. The IT Support Administrator I will help manage and support the technology infrastructure within Affirm's New York City office.

Key Responsibilities

• Support and troubleshoot users within the NYC office and remotely.
• Educate and enforce IT compliance and policy obligations.
• Maintain Zoom Rooms and AV hardware within conference rooms.
• Monitor for security threats and malware.
• Occasionally maintain the local network infrastructure.
• Manage enterprise systems and IT assets like servers and desktops.

Requirements

• Experience with macOS administration and support.
• Ability to improvise and find immediate solutions.
• Experience managing formal ticketing systems.
• Experience administering SaaS technologies.
• Flexibility to work with various technologies, including macOS, Windows, printers, and network devices.
• Experience with machine account provisioning and deprovisioning.
• Familiarity with enterprise security measures, including endpoint and email security.
• Willingness to learn and proactively seek efficient solutions.

Benefits

• 100% subsidized medical coverage, dental, and vision for you and your dependents.
• Flexible Spending Wallets with stipends for Technology, Food, and more.
• Competitive vacation and holiday schedules.
• Employee stock purchase plan (ESPP).

Location

Remote within the United States, with occasional office presence in New York City.

How to Apply

Submit your application through the Affirm career page.

Deadline

No specific deadline stated.