MEAL Officer with ZOA Nigeria @Unknown

MEAL Officer (National Position)

Organization: ZOA

📍 Location: Bama, Borno State (with field visits & travel to Maiduguri)

🕒 Employment Type: Full-time (40 hours/week)

🌍 About the Role

The MEAL (Monitoring, Evaluation, Accountability & Learning) Officer will play a critical role in strengthening project performance by designing and implementing robust MEAL systems. You will work closely with project teams, partners, and stakeholders to ensure data-driven decision-making, accountability, and continuous learning across programmes.

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🔑 Key Responsibilities

📊 Monitoring

• Design and implement MEAL frameworks, tools, and systems

• Develop MEAL plans, indicator tracking tables, and data collection tools

• Support data collection, analysis, and reporting across projects

• Strengthen use of technology (e.g., Kobo, ODK) for data processes

• Conduct data quality audits and ensure high-quality reporting

• Facilitate MEAL capacity-building for staff and partners

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📈 Evaluation

• Support development of ToRs for evaluations and assessments

• Coordinate internal and external project evaluations

• Review and contribute to evaluation reports

• Serve as key MEAL focal point for project support

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🗣️ Accountability

• Manage Feedback, Complaints & Response Mechanisms (FCRM)

• Ensure compliance with Core Humanitarian Standards (CHS)

• Promote community participation and feedback systems

• Track, document, and analyze complaints for programme improvement

• Uphold safeguarding and “Do No Harm” principles

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📚 Learning

• Develop project learning agendas and research questions

• Document success stories, lessons learned, and best practices

• Organize learning workshops and knowledge-sharing sessions

• Promote data use for adaptive programming and improved impact

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🤝 Coordination

• Collaborate with government agencies, NGOs, UN partners, and stakeholders
• Lead MEAL discussions, reporting sessions, and joint monitoring activities

🎓 Requirements

• Bachelor’s degree in Statistics, Economics, Social Sciences, Development Studies, or related field

• Postgraduate qualification in M&E (advantage)

• Minimum 3 years’ experience in MEAL systems (NGO/humanitarian context)

• Experience in Food Security, Livelihoods, or WASH programmes

• Proficiency in tools like Kobo Collect, ODK, CommCare

• Strong data analysis skills (SPSS, STATA, etc.)

• Experience training teams and conducting participatory assessments

• Knowledge of local context; familiarity with donors like WFP is a plus

• Strong communication and facilitation skills
• Knowledge of Hausa or Kanuri is an added advantage

💡 Core Competencies

• High integrity and accountability

• Strong organizational and coordination skills

• Ability to work independently and in teams

• Cultural sensitivity and inclusiveness
• Commitment to humanitarian principles and safeguarding

🧭 Work Conditions

• Based in Bama with regular field travel

• Occasional travel to Maiduguri and other ZOA locations
• Flexible working hours may be required

🎁 What’s on Offer

• Competitive and negotiable salary (aligned with NGO standards)

• Opportunity to work in a dynamic humanitarian environment
• Be part of a passionate and impact-driven team

📩 How to Apply

👉 Apply here