Operations Assistant (Field Support) @International Organization for Migration (IOM)

NOW HIRING: Operations Assistant (Field Support) – Kano (Temporary)

The International Organization for Migration (IOM), a leading United Nations agency in the field of migration, is currently inviting applications for the position of Operations Assistant (Field Support) in Kano, Nigeria. This opportunity is open to both internal and external candidates and offers a unique chance to contribute to humanitarian and migration support operations.

Job Details

• Job Title: Operations Assistant (Field Support)
• Location: Kano, Nigeria
• Contract Type: Special Short-Term Graded (Up to 9 months)
• Initial Duration: 6 months
• Job Grade: G-4
• Application Deadline: 18 June 2026

Organizational Overview
Established in 1951, IOM works closely with governmental, intergovernmental, and non-governmental partners to promote humane and orderly migration. The organization plays a critical role in providing services and support to migrants worldwide, ensuring safety, dignity, and efficiency in migration processes.

Role Overview
The Operations Assistant (Field Support) will support movement operations by assisting migrants at transit centers, airports, and other facilities. The role involves coordinating transportation, verifying documentation, providing logistical support, and ensuring the safety and well-being of migrants throughout their journey.

This position requires flexibility, strong communication skills, and the ability to work in demanding environments, including extended hours and overnight shifts.

Key Responsibilities

• Provide field support at airports, transit centers, and third-party facilities
• Assist with arrival and departure processes, including identity verification and documentation checks
• Support migrants with check-in procedures, baggage handling, and airport formalities
• Coordinate transportation logistics and liaise with service providers
• Assist migrants during their stay at transit centers, including accommodation and welfare support
• Enter and update data in relevant operational systems
• Provide interpretation services when required
• Ensure vulnerable individuals receive appropriate care and support
• Maintain confidentiality and compliance with organizational standards
• Report operational issues promptly to supervisors
• Support audits, reporting, and general operational activities as assigned

Requirements

Education:

• Bachelor’s degree in Social Work, Economics, Business Administration, or related field

Experience:

• Minimum of 2 years of relevant professional experience
• Prior experience with UN agencies, INGOs, NGOs, or in movement/transport operations is an advantage
• Training in emergency or disaster response is an added advantage
• Experience working in multicultural environments

Skills:

• Proficiency in Microsoft Word, Excel, and internet tools
• Strong communication and teamwork abilities
• Ability to work under pressure and meet tight deadlines
• High level of accuracy, attention to detail, and confidentiality
• Self-motivated with the ability to work independently

Languages:

• Fluency in spoken and written English

Core Values and Competencies
IOM seeks candidates who demonstrate:

• Inclusion and respect for diversity
• Integrity and transparency
• Professionalism and accountability
• Courage and empathy

Candidates should also exhibit strong teamwork, communication, and results-oriented behaviors aligned with IOM’s competency framework.

Application Process
Interested and qualified candidates should apply via the official IOM recruitment portal using the link below:

https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/20870

This role presents a valuable opportunity to contribute to impactful humanitarian operations while gaining experience within a globally recognized organization.