Business Growth Specialist @Xero

Overview

The Business Growth Specialist role involves driving measurable growth by creating new revenue streams across small and medium business accounts at Xero, focusing on customer success and product penetration.

Key Responsibilities

• Executing high-volume outbound campaigns to engage assigned small business accounts.
• Promoting integrated payment and financial solutions including Stripe and GoCardless.
• Managing conversion pipelines using curated account lists provided by data science teams.
• Applying structured sales methodologies to track metrics and achieve target goals.
• Maintaining Salesforce records and providing insights to optimize messaging and conversions.

Requirements

• Direct experience in sales, customer success, or business development roles focusing on active outbound prospecting.
• Comfort operating in a fast-paced environment while meeting consistent activity and target metrics.
• Strong consultative communication skills to uncover customer needs and explain product benefits clearly.
• Proven track record of pipeline management and tracking conversion metrics in CRM systems like Salesforce.
• A self-motivated approach to sales activity and a collaborative mindset to share best practices with your team.

Benefits

Xero supports flexible working environments with modern office spaces designed for collaboration and connection, allowing for a hybrid work pattern.

Location

This role is based in either Melbourne or Sydney.

How to Apply

Interested applicants are encouraged to apply even if their experience isn't a perfect match for the role.