Channel Development Director @Five9

Overview

Five9 is a leading provider of cloud contact center software, seeking an experienced Channel Development Director to expand its partner ecosystem. This role is key to the Sales organization, directly reporting to the VP Channel Sales.

Key Responsibilities

• Manage the sale of Five9 products and services with a team of Channel Directors within a set of 15+ National & Global partners.
• Drive business plans for Global Partners to scale services and develop a robust partner ecosystem.
• Develop an enablement strategy to attract and maintain relationships with various Technology Solutions Brokers.
• Drive global net new sales results and pipeline development.
• Support partner enablement throughout the customer journey lifecycle.
• Expand critical relationships within the team of Channel Directors and partners.
• Recruit and gain commitments from Consultants and Technology Advisors to accelerate growth.
• Establish engagement models for ISVs and development partners.
• Develop and execute plans promoting partner corporations’ branding and ensure Five9 is represented as a top solution provider.
• Align closely with Five9 Sales to enhance partner visibility.
• Develop Partner Training and Enablement programs.
• Structure and negotiate partnership agreements for new partners.

Requirements

• 10+ years of experience in software sales, partner development, or business development in a cloud-based environment.
• Proven experience in building exponential growth in dynamic teams.
• Strong operational, analytical, and project management skills.
• Strong communication skills, with experience in public speaking and professional writing.
• Bachelor’s degree or equivalent work experience.
• Travel required up to 75%.

Desired Skills

• Knowledge of Contact Center solutions or VoIP.
• Experience with Technology Solutions Brokers and cloud collaboration.
• Experience managing partnerships with consulting firms for enterprise SaaS solutions.
• Software/SaaS experience required.

Benefits

• Health, dental, and vision coverage starting on the first day of employment.
• Short & Long-Term Disability and Basic Life Insurance.
• 401(k) saving plan with employer matching.
• Mental health support platform for employees and dependents.
• Employee stock purchase plan.
• Paid Time Off, company-paid holidays, volunteer hours, and 12 weeks paid parental leave.
• Annual performance bonus and stock options may be offered.

Location

This role is fully remote for candidates residing outside the 30-mile radius of any Five9 office. Candidates within that radius will need to work in a hybrid model, with 3 days a week in the office.

How to Apply

Interested candidates should apply directly through the Five9 careers page.

Deadline

No specific deadline mentioned.