Channel Development Manager @Five9

Overview

Five9 is seeking an experienced and motivated Channel Development Manager to expand its partner ecosystem in the DACH region. This role is integral to the Sales organization and focuses on deepening partner relationships and promoting Five9's contact center software.

Key Responsibilities

• Manage and grow business relationships with strategic partners in the DACH region.
• Drive a business plan that scales partner-led revenue and develops a robust local partner ecosystem.
• Build enablement programs for resellers, agents, and systems integrators.
• Promote Five9's customer experience/contact center software within partners' portfolios.
• Support partners throughout the customer journey from onboarding to execution.
• Identify and expand critical relationships with named partners.
• Recruit new regional partners to accelerate growth.
• Align closely with Sales to manage forecasts and pipelines.

Requirements

• 5+ years of experience in software sales, partner development, or business development within a cloud environment.
• Demonstrated ability to maintain and grow business relationships.
• Strong operational and analytical skills, capable of interpreting trends and KPIs.
• Strong strategic thinking with excellent project management and problem-solving skills.
• Exceptional communication skills, including writing and public speaking.
• Bachelor's degree or equivalent relevant experience.
• Fluent in German and English.
• Experience with CX and AI-powered customer engagement solutions is a plus.

Benefits

Five9 offers a team-first culture valuing diversity and inclusion.

Location

Germany (Remote)

How to Apply

Interested candidates should apply through the Five9 career page.

Deadline

Not specified.