Data Center Engineer (in Atlanta, GA) @Five9

Overview

The role involves joining Five9, a leading provider of cloud contact center software, as a Data Center Engineer, focusing on the design, installation, and optimization of the company's data center infrastructure.

Key Responsibilities

• Design and implement new data center infrastructure, optimizing for performance and scalability.
• Build, manage, and maintain the company’s infrastructure in global data centers.
• Perform equipment installations including compute, network, storage, racks, and cabling.
• Monitor infrastructure to prevent failures and service degradation.
• Calculate power usage, power balancing, and power availability in cabinets.
• Collaborate with other engineers and IT professionals to troubleshoot and resolve issues.
• Provide technical direction to remote teams in data centers.
• Maintain asset inventory and perform shipping and receiving duties.
• Document data center configuration and maintenance tasks.
• Provide 24x7 support and participate in on-call rotation for incident response and reliability issues.
• Use command line interfaces and be comfortable with Linux and other CLI operating systems.
• Lifting up to 75 lb as needed.

Requirements

• Minimum of 4 years of hands-on experience with data center technologies.
• Strong technical knowledge of networking, storage, virtualization, and project management.
• Experience in Linux/Unix system administration and troubleshooting.
• Ability to analyze and optimize performance.
• Bachelor of Science degree in Computer Science or equivalent experience.
• Experience supporting a 24x7 customer-facing production environment.
• Coding skills for task automation.
• Experience working with vendors for procurement and support.

Benefits

• Health, dental, and vision coverage from the first day of employment.
• Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Mental health support platform offering therapy, coaching, and mindfulness resources.
• Generous employee stock purchase plan.
• Paid Time Off, company-paid holidays, and 12 weeks paid parental leave.

Location

This role is fully onsite in Atlanta, GA, requiring presence five days a week.

How to Apply

Interested candidates should apply through Five9's career page.

Deadline

No specific deadline stated.