Overview
Rillet is seeking a Deployment Lead to facilitate the onboarding of new customers onto its AI-native ERP system, designed for modern finance teams. The role is ideal for individuals with a solid accounting background, eager to enhance finance operations through innovative solutions.
Key Responsibilities
- Lead key parts of customer onboarding and deployment, ensuring a smooth implementation experience.
- Partner with internal teams across Product, Engineering, and Customer Success to execute implementation plans.
- Analyze client accounting and finance workflows, translating needs into clear requirements.
- Guide customers through onboarding, training, change management, and adoption.
- Support data migration, reconciliations, systems setup, and integration coordination.
- Track milestones and maintain alignment among internal and external stakeholders.
- Identify and escalate risks early to keep customer launches on track.
- Build trust with customers by being responsive and solutions-oriented.
- Maintain documentation and provide regular status updates.
Requirements
- Experience in accounting, audit, advisory, finance transformation, or a related customer-facing role.
- Strong accounting foundation with knowledge of financial close, reconciliations, and revenue recognition.
- Excellent communication skills with the ability to engage directly with customers and senior stakeholders.
- Systems-minded with a willingness to learn about implementation processes.
- Strong organizational and project management skills.
- Comfortable in a fast-paced environment while maintaining attention to detail.
- Experience in cross-functional collaboration with technical and non-technical teams.
- Experience at a Big Four firm, SaaS company, or high-growth tech company is a plus.
Benefits
- Growth opportunities with meaningful ownership and impact.
- Competitive pay and significant equity.
- Comprehensive benefits supporting health, wellbeing, family, and financial goals.
- Opportunities for collaboration and team-building activities.
Location
Remote - UK
How to Apply
Please submit your application through the Rillet careers page.