Director, Internal Communications @Five9

Overview

The role of Director of Internal Communications at Five9 involves owning the strategy and execution of employee communications. This leader will be responsible for ensuring consistent and effective communication throughout the organization.

Key Responsibilities

• Develop and manage the internal communications strategy and governance.
• Oversee internal communications channels and platforms.
• Handle communications for significant organizational changes.
• Manage content for company-wide meetings and announcements.
• Enable managers with communication tools and support.
• Facilitate public-company employee communications.
• Coordinate sensitive and crisis communications.
• Measure and enhance employee communications effectiveness.

Requirements

• 10+ years in internal or employee communications, particularly in B2B SaaS or enterprise technology.
• Experience with public company communications and significant change management.
• Strong writing and editing skills across various formats.
• Experience with a multi-channel internal communications function.
• Proficiency in utilizing modern AI tools for communications.
• Bachelor’s degree in communications or related field; advanced degree preferred.

Benefits

• 100% coverage of health, dental, and vision insurance.
• Access to mental health support resources.
• Generous employee stock purchase plan.
• Paid Time Off, holidays, and parental leave.
• 401k saving plan with employer matching.

Location

This role is fully remote for candidates residing outside a 30-mile radius of Five9's offices; hybrid for those within.

How to Apply

Please apply through the Five9 careers page.

Deadline

No specific deadline mentioned.