Enterprise Sales Account Director @Five9

Overview

The Enterprise Sales Account Director at Five9 is responsible for customer relationships and overall account strategy within existing accounts. The role focuses on establishing trust, driving new revenue opportunities, and ensuring customer retention.

Key Responsibilities

• Establish credibility and cultivate strong relationships with existing customers.
• Collaborate with the team to develop a comprehensive sales strategy and identify growth opportunities.
• Proactively upsell and cross-sell Five9 products or services to existing customers.
• Conduct market and competitor analysis to position Five9 as a leader in the industry.
• Create and drive revenue within a specified region or list of named accounts.
• Generate business opportunities through networking and cold-calling.
• Meet and exceed quarterly and annual sales quotas.
• Own the sales cycle from lead generation to closure.
• Maintain account and opportunity forecasting within the internal forecasting system (SFDC).
• Ensure customer satisfaction and retention throughout the implementation and support experience.

Requirements

• Minimum of 12 years of sales experience with a track record of exceeding targets, preferably in CCaaS and/or SaaS.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proven success selling at the C-level and a documented track record of sales excellence.
• A self-starter with excellent business acumen and the ability to travel up to 50%.

Benefits

• Health, dental, and vision coverage starting on the first day of employment.
• Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Mental health support platform offering personalized care and resources.
• Generous employee stock purchase plan.
• Paid Time Off, company-paid holidays, paid volunteer hours, and 12 weeks paid parental leave.
• Performance bonus, stock, and/or other applicable incentive compensation plans.

Location

This role is fully remote for candidates residing outside a 30-mile radius of an office. For those within the radius, the role is hybrid, requiring 3 days a week in the office.

How to Apply

For more information on compensation and to apply, please visit the Five9 careers page.

Deadline

No specific deadline stated.