Overview
The Implementation Engineer at NiCE is a customer-facing, billable position involved in engaging clients while providing specialized expertise in NiCE products and the contact center industry.
Key Responsibilities
- Provide technical configuration and programming as required.
- Conduct process, data, and object modeling in various application and database environments.
- Oversee database design, development, enhancement, and management of application changes.
- Deliver technical architecture leadership, analysis, design, and development.
- Manage end-to-end system life cycle development for small to large-scale projects.
- Perform business analysis, user needs analysis, and contribute to business systems design.
- Supervise junior staff or subcontracted personnel during project life cycles.
Requirements
- BS/BA in a technical field (CS/IS/EE) or business (Marketing/MIS), or equivalent work experience.
- MBA preferred.
- 5+ years of professional experience.
- Experience in Implementation, Business Optimization, Education & Enablement, or Engineering Services.
- Analytical, inquisitive, service-oriented, and friendly demeanor.
Benefits
Details about benefits are not provided in the listing.
Location
USA - Remote
How to Apply
Application method is not specified in the listing.
Deadline
No application deadline is stated.