Implementation Engineer @Forter

Overview

The role of Implementation Engineer involves managing the delivery of Forter integrations for new and expanding customers. This project management-led position is focused on ensuring timely integration from kickoff to go-live while maintaining strong stakeholder alignment.

Key Responsibilities

• Own the end-to-end delivery of integration projects, serving as the project lead and primary contact throughout the process.
• Develop and maintain project plans, proactively identifying risks and blockers.
• Lead project governance with stakeholders, setting agendas and tracking action items.
• Coordinate with cross-functional teams including Sales, Solutions Consulting, and Customer Success.
• Articulate integration concepts to both technical and non-technical audiences.
• Track project health and delivery metrics, flagging risks in a timely manner.
• Contribute to the continuous improvement of implementation processes.

Requirements

• 5+ years of experience managing complex, multi-stakeholder projects.
• Proven track record in running multiple concurrent projects with structured plans.
• Excellent organizational skills and attention to detail.
• Proactive and accountable mindset towards project management.
• Fluency in Mandarin and English is essential.
• Working technical fluency with API integrations, JavaScript, JSON, and other technologies.
• Experience in a multinational environment; previous experience in payments or eCommerce is advantageous.
• Proficiency in data analysis tools (SQL, Python) and experience with customer segmentation is a plus.

Benefits

• Competitive salary.
• Comprehensive health insurance, including vision and dental coverage.
• Restricted Stock Units (RSUs).
• Generous paid time off policy.
• Half day Fridays.

Location

Remote work, with an expectation of in-person collaboration near key hubs. Team members are expected to work from the office at least three days a week.

How to Apply

Please reach out through the provided application link.

Deadline

Not specified.