Lead Salesforce Business Analyst @Docebo

Overview

The role involves leading the Salesforce team at Docebo, an AI-powered learning platform that transforms workplace learning. The candidate will focus on setting direction, managing stakeholders, and ensuring the technical team is solving the right problems efficiently.

Key Responsibilities

• Manage the product backlog and prioritize business needs, turning them into problem statements and user stories.
• Serve as a liaison between the Salesforce team and various business departments, including Revenue Operations, Marketing, and Finance.
• Define the intake process for the team's work and set standards for effective requests.
• Work alongside senior technical leads to maintain organizational health and realistic roadmaps.
• Promote AI-driven innovations to enhance operations within Salesforce.
• Represent the Salesforce team in evaluating new tools and make informed decisions on platform changes.

Requirements

• Proven experience as a Salesforce Architect, Senior Admin, or Business Analyst.
• Strong track record in product ownership and backlog management.
• Exceptional stakeholder management and negotiation skills.
• Demonstrated success in building effective team workflows.
• Ability to communicate complex technical concepts in a business-friendly manner.
• Curiosity and drive to leverage AI solutions to improve team efficiency.
• Experience navigating regulated environments and understanding governance requirements.

Benefits

• Competitive compensation and employee share purchase plan.
• Health benefits to support employee well-being.
• Paid vacation days and company-wide holidays.
• Parental leave benefits.
• Access to Employee Resource Groups and community events.

Location

Hybrid role with three days a week in-office collaboration in Toronto, Ontario.

How to Apply

Interested candidates are encouraged to submit their applications through the company's career page.

Deadline

Not stated.