Manager Field Operations @Five9

Overview

The role of Manager, Field Operations at Five9 involves overseeing operational activities within the Sales Operations organization. This high-visibility position supports sales leaders by enhancing the operational rhythm of the business, ensuring data-driven decision-making, and increasing sellers' productivity.

Key Responsibilities

• Forecasting and Pipeline Management: Own the weekly forecast cadence, build accurate forecasting models, track forecast accuracy, monitor pipeline health, and partner with Finance and Sales Strategy on relevant assessments.
• Quarterly Business Reviews: Produce analytical support for QBRs, shape narratives from data, track commitments, and contribute to executive-level reviews.
• Sales Process Rigor and Discipline: Ensure compliance with sales processes, define inspection metrics, drive methodology adoption, and identify process breakdowns.
• Business Insights from Data: Build and maintain reporting dashboards, analyze performance trends, and deliver actionable insights to stakeholders.
• Operational Support: Act as the primary point of contact for operational needs, resolve issues, support key operational cycles, and contribute to broader Sales Operations initiatives.

Requirements

• 5+ years in Sales Operations, Field Operations, Revenue Operations, or Sales Strategy, preferably in a B2B SaaS environment.
• Proficient in Salesforce with experience in report/dashboard creation.
• Strong analytical skills and communication capability for presenting data.
• Ability to influence stakeholders and drive process changes.
• Self-directed and able to navigate a fast-paced, remote-friendly environment.
• Bachelor’s degree or equivalent practical experience.

Benefits

• Health, dental, and vision coverage starting from the first day of employment.
• Company paid Short & Long-Term Disability and Basic Life Insurance.
• 401k savings plan with employer matching.
• Access to a mental health support platform.
• Generous employee stock purchase plan.
• Paid Time Off, holidays, volunteer hours, and paid parental leave.
• Annual performance bonus and stock options.

Location

This role is fully remote for candidates residing outside a 30-mile radius of an office. For those within this radius, the position is Hybrid, requiring in-office presence on Tuesdays, Wednesdays, and Thursdays.

How to Apply

Information on how to apply was not provided in the listing.

Deadline

No application deadline was stated.