Manager, Solutions Engineering, MM @1Password

Overview

The Manager, Solutions Engineering - Mid Market at 1Password will lead a team supporting commercial customers and channel-led opportunities across North America. This remote role is focused on guiding customers in solving complex identity and security challenges while working closely with various internal teams.

Key Responsibilities

• Lead and support a team of Solutions Engineers across commercial and channel-led customer engagements.
• Establish consistent approaches to discovery, solution design, demonstrations, proofs of concept (POCs), and technical validation.
• Partner with Sales to shape account strategy, identify technical risks, and advance opportunities toward a technical win.
• Build strong relationships with channel partners and support joint customer engagements.
• Coach team members through complex customer conversations while supporting their growth and development.
• Use customer feedback, pipeline health, and engagement metrics to improve team execution and standardize useful technical assets.
• Champion practical, responsible use of AI and automation while collaborating with internal teams to bring customer insights into the business.

Requirements

• Background in Solutions Engineering, Sales Engineering, or a related customer-facing technical consulting role.
• Experience leading or mentoring technical teams.
• Strong channel experience working with Managed Service Providers (MSPs), Value-Added Resellers (VARs), and other partners.
• Technical foundation in identity and security technologies.
• Familiarity with enterprise sales methodologies like MEDDPICC.
• Experience using Large Language Models (LLMs) and AI for improving technical processes.
• Experience with APIs, scripting, automation platforms, or identity security platforms.

Benefits

• Competitive salary based on location, with a range of $131,000 - $190,000 USD for USA-based roles and $122,000 - $177,000 CAD for Canada-based roles.
• Eligibility for commission and participation in 1Password’s benefits program.
• Generous paid time off and equity grants.

Location

This is a remote position available to candidates in the United States and Canada.

How to Apply

Interested candidates should apply through the appropriate application link provided by the company.

Deadline

No deadline stated.