Network Engineer @Five9

Overview

Five9 is a leading provider of cloud contact center software. The company is seeking a Network Engineer to operate in a 24/7 Software-as-a-Service (SaaS) environment, maintaining IP Networking components in a production setting.

Key Responsibilities

• Participate in projects for new Network Product offerings and Network Operation improvements.
• Integrate business partners and acquisitions into a supportable design.
• Review and analyze history of network-related incidents and perform preventive measures.
• Troubleshoot network-related issues and communicate with customers.
• Assist in managing network service providers and equipment.
• Provide capacity analysis and planning.
• Assist customers and field personnel in network activations.

Requirements

• 3-5 years of experience in medium to large networks, IP Routing, Switching, and Security principles.
• Knowledge of platform operating systems (router platforms, LAN, WAN, and router protocols) including MPLS, OSPF, and BGP.
• Experience with traffic queuing and prioritizing on LAN and WAN networks.
• Strong analytical approach towards solving complex challenges.
• Experience implementing solutions involving large data centers, inter-business routing plans, site-to-site IPSEC VPNs, and firewalls.
• Required hands-on skills for Cisco IOS-XE; Cisco IOS-XR and Nexus OS preferred.
• Knowledge of Cisco Nexus 7k, ASR 1000 and 9000 Routers, SSL-VPN.
• Excellent oral and written communication skills.

Benefits

• Health, dental, and vision coverage, with Five9 covering 100% of the employee portion.
• Access to mental health support resources.
• Generous employee stock purchase plan.
• Paid Time Off, company-paid holidays, and 12 weeks paid parental leave.
• 401k saving plan with employer matching.
• Annual performance bonus and stock options may also be included in the compensation package.

Location

This role is fully remote for candidates residing outside the 30-mile radius of one of our offices. Candidates within this radius will be expected to work in a hybrid model, requiring 3 days in the office (T, W, TH).

How to Apply

Applications can be submitted through the Five9 career page.

Deadline

No specific deadline mentioned.