Portfolio Sales Engineering Manager – Western & Northern Europe @NICE Ltd.

Overview

The role involves leading a high-performing pre-sales organization focused on Agentic AI and AI-powered Customer Experience (CX) solutions across the NICE portfolio. The Portfolio Sales Engineering Manager will shape how these solutions are presented and delivered to enterprise customers in Western & Northern Europe.

Key Responsibilities

• Manage a team of Portfolio Sales Engineers and partner closely with Sales and Product leadership.
• Lead the technical aspects of the sales process including discovery, solution design, demonstration, and validation.
• Ensure customer challenges are mapped to value-driven NICE portfolio solutions.
• Act as a compelling storyteller translating customer outcomes into AI-driven narratives.
• Coach and mentor pre-sales teams, providing timely support for RFIs, RFPs, and technical inquiries.
• Guide proof of concepts including criteria for success and value realization.
• Build strong relationships with customers, partners, and stakeholders.
• Provide feedback to Product and R&D based on customer insights to influence the product roadmap.

Requirements

• Proven leadership experience in pre-sales, solution consulting, or technical sales within enterprise software or SaaS.
• Hands-on experience with Conversational AI and AI-driven CX platforms.
• Deep understanding of AI concepts such as intent recognition, dialog management, and automation workflows.
• Exceptional storytelling and presentation skills with executive credibility.
• Ability to operate comfortably across C-level, technical architects, and operational leaders.
• Experience managing multiple complex opportunities concurrently.

Benefits

Details on benefits are not provided in the listing.

Location

This is a remote role focused on Western & Northern Europe.

How to Apply

To apply, please visit the company’s careers page.

Deadline

No deadline has been stated.