Principal Product Manager (Strategic Account Interactions) - Security Solutions @Elastic

Overview

The role involves being a Principal Product Manager for Elastic Security's most strategic enterprise customers. This position focuses on understanding customer needs, managing enhancement requests, and ensuring a coherent product direction across various product areas.

Key Responsibilities

• Own the enhancement request pipeline across multiple strategic enterprise accounts and maintain a structured system for tracking and prioritizing customer-sourced requirements.
• Translate customer requirements into shipped products based on feedback and pain points.
• Identify patterns across accounts and shape them into successful products that benefit the wider market.
• Serve as the primary product voice in meetings with senior customer stakeholders, including roadmap updates.
• Use structured frameworks to prioritize customer-sourced requirements and collaborate with product and engineering leads.
• Create artifacts that provide visibility for customers and stakeholders without requiring meetings.

Requirements

• 7–10 years of product management experience, particularly in B2B enterprise software.
• Hands-on knowledge of security operations technologies such as SIEM, SOAR, or XDR.
• Experience with managing enhancement requests at scale across multiple enterprise accounts.
• Proficient communication skills with the ability to handle relationships with C-suite stakeholders.
• Technical credibility and structured thinking to drive cross-functional collaboration and problem-solving.
• Familiarity with leveraging AI tools in workflows.

Benefits

• Competitive pay based on job performance, not previous salary.
• Health coverage for employees and their families in various locations.
• Flexible work schedules and locations.
• Generous vacation days.
• Donation matching program and volunteer time off.
• Minimum of 16 weeks of parental leave.

Location

This role is remote-first, with travel up to 50% to support strategic accounts.

How to Apply

For application details, please visit the Elastic career page.