Sales Development Representative @Kustomer

Overview

Kustomer is the industry-leading conversational CRM platform that empowers businesses to improve customer experiences through intelligent tools such as AI and Automation. The Sales Development Representative (SDR) role supports Kustomer's sales efforts while developing skills for a full-cycle sales role.

Key Responsibilities

• Engage with potential prospects over email and phone to qualify and set appointments for account executives.
• Identify target customers for Kustomer through email, phone, and social channels.
• Maintain active engagement with leads through informed, creative follow-ups.
• Research and develop prospective accounts.
• Work closely with account executives to identify qualified accounts and define strategies for outreach.
• Partner with marketing to deliver proper messaging and identify the best target market segments.
• Achieve quarterly quotas for developed leads and closed sales.
• Handle sensitive personal data as necessary.

Requirements

• 6 months of inbound/outbound sales experience (may include internships); previous work with sales/startups preferred.
• Ability to quickly engage potential customers over email, phone, and in person.
• Clear, concise, and accurate communication skills, both written and verbal.
• Excitement about AI and its application in sales processes.
• Persistence and resilience in the face of rejection.
• A drive for career progression.
• Effective time management skills to complete objectives.
• Experience being accountable to and exceeding metrics.
• Thrive in a high-energy team environment.

Benefits

• Competitive salaries and stock options.
• 100% healthcare coverage in the U.S.
• 401K and WiFi/mobile reimbursement.
• Generous vacation policy.
• Pension and supplemental health insurance in the U.K.
• Other perks available based on location.

Location

This role is focused on candidates located in the New York, NY metropolitan area, as the team meets in the Manhattan office once a week on Wednesdays.

How to Apply

Interested candidates should visit Kustomer's website or email their application.

Deadline

No deadline mentioned.