Sales Operations Manager, Enablement @Scribe

Overview

The role of Sales Operations Manager at Scribe involves improving the workflows of various sales roles to ensure efficient operations. Scribe is a rapidly growing company that provides a Specialized Intelligence platform to aid businesses in optimizing their work processes.

Key Responsibilities

• Map the complete day-in-the-life workflow for roles including AE, BDR, CSM, and SE.
• Design the task, queue, and report experience for a consistent workflow.
• Build a manager inspection layer for monitoring adoption.
• Run onboarding cohorts from training to workflow first milestones.
• Manage change adoption when pricing or processes shift.
• Re-architect broken workflows and specify fixes for GTM Systems.
• Provide user support and manage the case queue using Scribe Capture and Optimize.

Requirements

• Experience as a stakeholder or program owner through a CRM or systems implementation at a B2B SaaS company.
• Ability to analyze and redesign broken workflows.
• Understanding of Salesforce and related GTM systems.
• Experience running end-to-end onboarding or training cohorts.
• Comfortable conducting training sessions for large groups.
• Daily user of AI-native tools and advocate for the product.

Benefits

• Health, dental, and vision insurance for you and your dependents.
• Flexible paid time off and company holidays.
• 401(k) plan.
• Paid parental leave.
• Daily catered lunch (in the SF office).
• Commuter benefits.
• Home office stipend.

Location

Remote US, with a hybrid option based out of the San Francisco HQ.

How to Apply

To apply, please visit the Scribe careers page.