Senior Account Manager @Aurora Solar

Overview

Aurora Solar is focused on creating a future of solar for all through its award-winning software, designed to empower solar professionals. The Senior Account Manager will manage a portfolio of clients across Europe, especially in Germany, the UK, and France, driving customer success and product adoption.

Key Responsibilities

• Own and grow a portfolio of customers in Europe, enhancing retention, adoption, and expansion.
• Lead renewals and commercial negotiations, including early renewals and custom pricing structures.
• Develop and execute strategic account plans to achieve measurable usage growth.
• Identify upsell and cross-sell opportunities through proactive outreach.
• Use product usage data and customer insights to forecast expansion and mitigate churn risk.
• Lead executive business reviews and strategic conversations regarding goals and ROI.
• Collaborate with Product, Sales Engineering, Implementation, Support, and Marketing teams.

Requirements

• 5+ years of experience in account management, customer success, or sales in SaaS or energy technology.
• Track record of growing customer portfolios through renewals and upsells.
• Strong commercial acumen with experience in negotiating contracts.
• Ability to build strategic relationships with executive stakeholders.
• Experience using data to drive adoption and develop account growth strategies.
• Excellent communication and collaboration skills.
• Organizational skills for managing pipelines in CRM systems like Salesforce.
• Professional proficiency in English; German or French is a plus.

Benefits

• Work-from-home stipends for home office setup and internet.
• Flexible paid time off, including statutory vacation and sick leave.
• Standard laptop and annual healthcare budget through AXA.
• Parental leave available.

Location

This position is hybrid from London, UK.

How to Apply

Interested candidates should apply directly through the application portal provided.

Deadline

No specific deadline stated.