Senior Client Success Executive @Quantum Health

Overview

The Sr Client Success Executive for Strategic Accounts serves as the executive relationship owner and strategic business partner for Quantum Health’s most complex and high-value clients. This remote position operates with a high degree of autonomy to drive enterprise-level strategy, align stakeholders, and translate client business objectives into actionable success plans.

Key Responsibilities

• Serve as the executive relationship owner for assigned strategic and jumbo accounts, developing multi-year partnership strategies aligned to client objectives.
• Establish and maintain C-suite and senior stakeholder relationships.
• Translate client priorities into actionable account plans with defined KPIs.
• Lead strategic planning sessions and business reviews.
• Own performance guarantee oversight and identify risks for successful outcomes.
• Drive adoption and optimization of Quantum Health solutions.
• Develop and execute renewal strategies, including client positioning.
• Identify expansion opportunities and assess account health proactively.
• Act as the internal coordinator for assigned accounts, ensuring a seamless client experience.
• Provide insights and portfolio reporting to senior leadership.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, or related field required; Master’s degree preferred.
• Minimum of 2+ years managing jumbo or national accounts.
• 10–12+ years in strategic account management or related roles.
• Demonstrated success in retaining and growing complex client portfolios.
• Strong financial acumen and ability to articulate ROI and performance metrics.
• Exceptional strategic thinking and communication skills.
• Experience in healthcare, health insurance, or consulting preferred.
• Proficiency with CRM platforms, preferably Salesforce.

Benefits

Benefits information is not provided in the listing.

Location

This position is remote anywhere in the United States of America.

How to Apply

Please apply through the company’s career page.

Deadline

No deadline is specified for this position.