Senior Cloud Engineer @Fastly

Overview

The Senior Cloud Engineer role at Fastly involves working at the forefront of customer adoption of the Fastly platform, focusing on optimizing product delivery and user experience. The engineer acts as a trusted customer advocate, linking technology with business value.

Key Responsibilities

• Develop technical relationships with customers, understanding their infrastructure and challenges.
• Implement Fastly products post-sales, documenting customer configurations for troubleshooting.
• Investigate and recommend improvements to customers’ use of Fastly’s technology stack.
• Participate in regular customer meetings, providing updates on account health.
• Track and report on customer accounts to Client Services leadership.
• Look for opportunities to introduce new Fastly products that meet customer needs.

Requirements

• 5+ years of relevant experience in a customer-facing role such as Sales Engineering or Technical Account Management.
• Hands-on experience with Linux and scripting languages (Python, JSON, Node.js, etc.).
• Understanding of networking concepts and internet/cloud architecture.
• Strong interpersonal and communication skills, with the ability to present technical concepts to non-technical stakeholders.
• Willingness to travel for customer meetings as necessary.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Flexible vacation policy and up to 18 days of accrued paid sick leave.
• 401(k) plan with company match and an Employee Stock Purchase Program.
• 12 paid local holidays and 12 paid company wellness days.

Location

This position is open to remote workers in the Pacific Timezone (US). Fastly embraces a hybrid work model for flexibility.

How to Apply

Interested applicants should submit a fully completed application and resume through Fastly’s official careers site.

Deadline

Posting Open Date: July 23, 2026
Anticipated Posting Close Date: October 5, 2026