Overview

The Bill & Melinda Gates Foundation is seeking a Senior Communications Officer for Audience Research and Digital Analytics. This strategic role focuses on enhancing data-driven communication strategies across Africa.

Key Responsibilities

Developing a pan-African communications research and analytics portfolio
Translating research insights into actionable communication strategies
Managing external analytics and research vendors
Monitoring social media discourse
Conducting media sentiment and public opinion analysis
Developing dashboards and performance scorecards
Measuring communication outcomes and campaign impact
Supporting communication teams with data-driven insights
Designing frameworks to evaluate digital communication interventions
Managing audience research projects across African markets

Requirements

Bachelor’s degree in communications, research, data analytics, or a related field (advanced degree preferred)
8–10 years of experience in communications research, digital analytics, or audience insights
Strong understanding of African media ecosystems and audience dynamics
Proficiency in social and traditional media analytics
Advanced Microsoft Excel skills including pivot tables and macros
Strong data visualization and presentation skills