Senior Devops Engineer - Core @Five9

Overview

Five9 is a leading provider of cloud contact center software, focused on delivering innovative solutions to enhance customer experience. They are seeking a Senior DevOps Engineer to join their Product Engineering Core DevOps team, where collaboration and problem-solving are emphasized.

Key Responsibilities

• Design, implement, and automate large-scale distributed systems.
• Build tools and automation to improve availability, scalability, latency, and efficiency.
• Collaborate with Engineering teams to deliver high-quality software in a fast-paced environment.
• Monitor production and development environments to establish preventive measures and ensure a seamless customer experience.
• Work with delivery teams on software improvements to enhance availability and reduce MTTD.
• Participate in on-call rotation (8-hour shift, 7 days a week, every 3-4 weeks).

Requirements

• 7+ years of public cloud experience (GCP or AWS).
• 7+ years of private cloud experience (Openstack, VMware ESXi).
• 7+ years of Linux experience (Centos/Ubuntu).
• 7+ years of networking experience.
• Experience with orchestration and management of containers using Kubernetes, Helm, GKE, and Docker.
• Familiarity with Gitlab, ArgoCD, CI/CD methodologies, and tools.
• Experience with Infrastructure as Code (Terraform), Python, or other scripting languages.
• Experience with Ansible config management tool.
• Knowledge of Prometheus, Loki, Alertmanager, and Grafana observability tools.
• Strong problem-solving and analytical skills, along with knowledge of Incident Management Process and SRE best practices.
• Bachelor's of Science degree in Computer Science or equivalent experience.

Benefits

Five9 embraces diversity and is committed to creating an inclusive environment.

Location

Remote (Colombia)

How to Apply

To apply for the position, please visit the Five9 careers page.

Deadline

No deadline stated.