Senior DevOps Engineer – Infra Services @Five9

Overview

The role is for a Senior DevOps Engineer – Infra Services at Five9, a leading provider of cloud contact center software. This position is focused on implementing and supporting DNS and Kubernetes architecture in a private cloud environment.

Key Responsibilities

• Implement and support large scale DNS Architecture across multiple regions.
• Implement and support Infoblox DDI solutions (DNS, IPAM, DHCP), Cloudflare DNS management, Google, and AWS DNS services.
• Implement and support multi-tenant Kubernetes clusters leveraging BareMetal servers and Software defined storage protocols.
• Leverage Infrastructure as Code with CI/CD automation, Ansible, Terraform/Pulumi, Python, and Bash for automated provisioning of DNS services.
• Develop automated monitoring, alerting, and healing mechanisms using GitOps principles.
• Harden services for high availability, disaster recovery, and scale-out operations.
• Perform troubleshooting and performance analysis of Infrastructure services.
• Participate in Change management and Global team collaboration, including on-call rotation.

Requirements

• 5+ years in managing global DNS and Kubernetes on Linux Operating Systems.
• Expertise with Infoblox DDI systems and other enterprise DNS systems.
• Strong experience managing Kubernetes and Ubuntu Linux systems.
• Experience in automating infrastructure processes with Ansible, Terraform, Python, and CI/CD pipelines.
• Strong Linux systems engineering background with advanced scripting skills.
• Familiarity with various Infrastructure technology stacks.
• Experience supporting mission-critical 24x7 customer-facing production environments.
• Ability to write technical documentation.

Benefits

• Health, dental, and vision coverage starting on the first day.
• Access to mental health support.
• Generous employee stock purchase plan.
• Paid Time Off, company-paid holidays, volunteer hours, and 12 weeks paid parental leave.

Location

This role is fully remote for candidates outside the 30-mile radius of an office or Hybrid for those within that radius requiring three in-office days a week.

How to Apply

Interested applicants should follow the application procedures as instructed on the company website.

Deadline

No deadline specified.