Senior DevOps Engineer - Storage Platforms @Five9

Overview

Five9 is seeking a highly experienced Senior DevOps Engineer – Storage Platforms to build, automate, and operate large-scale Software Defined Storage (SDS) and Kubernetes platforms in a private cloud environment. This role focuses on Storage Engineering with Infrastructure-as-Code and GitOps practices while ensuring scalability, resilience, and performance.

Key Responsibilities

• Deploy, automate, and operate large-scale Software Defined Storage architectures across private and public cloud regions within ITIL methodology.
• Deploy and support enterprise storage platforms (Pure Storage, HPE, NetApp) and SDS solutions (Ceph, Longhorn).
• Integrate self-service storage workflows for Kubernetes CSI and OpenStack consumers (VM and Baremetal).
• Implement and manage backup solutions (preferably Rubrik).
• Build and maintain Infrastructure-as-Code for storage platforms using Ansible, Terraform, Helm, and Git, with Python/Bash automation.
• Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback.
• Implement and improve monitoring, alerting, and observability for storage systems using GitOps and tools such as Prometheus, Loki, and Grafana.
• Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems.
• Develop and maintain technical documentation, architecture diagrams, operational procedures, and runbooks.
• Participate in on-call rotations, incident response, and root cause analysis.
• Collaborate globally on change management, documentation, and operational best practices.

Requirements

• 6+ years of experience managing enterprise storage and Kubernetes platforms on Linux.
• Strong hands-on experience with SDS solutions (Ceph, Longhorn) and storage migrations from legacy systems.
• Expertise with block, file, and object storage including Fibre Channel and IP-based protocols.
• Expert knowledge of Kubernetes and Linux systems (Ubuntu, RHEL/CentOS).
• Proficiency with Infrastructure-as-Code (IaC) (Ansible, Terraform).
• Expertise in backup technologies (preferably Rubrik).
• Strong scripting skills in Python and Bash.
• Experience operating 24x7 mission-critical production environments.
• Strong written and verbal communication skills.
• Bachelor’s degree in computer science or equivalent professional experience.

Benefits

• Health, dental, and vision coverage, beginning on the first day of employment.
• Access to a mental health support platform.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours, and 12 weeks paid parental leave.

Location

Remote - United States

How to Apply

For application details, please visit the Five9 careers page.

Deadline

No specified deadline.