Senior Education Operations @NICE Ltd.

Overview

The role involves serving as the LMS Administrator for the Cornerstone OnDemand (CSOD) platform at NiCE. This position requires owning end-to-end LMS administration to ensure high-quality learning experiences for employees, customers, and partners.

Key Responsibilities

• Manage day-to-day LMS administration, configuration, and system maintenance.
• Maintain learning objects, certifications, assessments, and system settings.
• Administer user roles, permissions, groups, and access controls.
• Provide operational support, troubleshoot issues, handle requests, and manage escalations.
• Execute bulk data operations, manage transcripts, and oversee data governance activities.
• Review and test CSOD quarterly releases to ensure system readiness.
• Develop and maintain reports and dashboards for learning analytics.
• Drive process improvements, automation, and AI-enabled enhancements.
• Collaborate with cross-functional teams to optimize system delivery.

Requirements

• 4 to 7 years of work experience.
• Hands-on experience with Cornerstone OnDemand (CSOD) or similar LMS platforms.
• Strong expertise in LMS configuration, content setup, and transcript management.
• Solid understanding of learning operations and workflows.
• Experience with reporting and analytics tools (Power BI, Tableau, etc.).
• Knowledge of SCORM/API standards, HTML/CSS/JavaScript, and REST APIs.
• Strong problem-solving, communication, and stakeholder management skills.

Benefits

Work within a global, market-leading organization, enabling opportunities for innovation and growth. The NICE-FLEX hybrid model allows for 2 days in the office and 3 days of remote work each week.

Location

Remote - India (Pune)

How to Apply

Details on how to apply are not provided in the listing.

Deadline

No deadline specified.