Senior IT Operations Manager @Brigit

Overview

Brigit is a holistic financial health company looking for a Senior IT Operations Manager to build, mature, and scale their internal IT Operations function. This role involves close collaboration with various teams to develop and execute Brigit's IT strategy while overseeing daily IT support operations.

Key Responsibilities

• Day-to-Day IT Operations: Own the IT Operations strategy, mentor IT Support Specialist, provision hardware, manage user onboarding/offboarding, and ensure compliance with IT policies.
• Identity & Access Management: Manage Identity & Access Management (IAM) and continuously improve Single Sign-On (SSO) environment using Okta.
• Security Infrastructure & Operations: Implement and maintain security configurations and manage security tooling.
• IT Audit Management & Support: Liaison for third-party IT audits and drive remediation planning.
• Incident Management: Participate in improving incident response processes.
• Documentation & Operational Excellence: Develop and maintain IT documentation and establish documentation standards.
• Collaboration & Training: Partner with Engineering on security best practices and conduct internal security training.

Requirements

• 6+ years in IT, with 2+ years in a tech company or startup.
• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Hands-on experience with cloud infrastructure (ideally GCP).
• Experience managing an IDP Platform such as Okta.
• Strong understanding of security frameworks such as NIST or ISO 27001.
• Excellent communication and leadership skills.
• Certifications such as CISSP, CISM, or equivalent are a plus.

Benefits

• Medical, dental, and vision insurance.
• Flexible PTO policy.
• 401k plan.
• Paid parental leave.
• Wellbeing benefits, including fitness and mental health support.
• Monthly reimbursements for wifi and cell phone bills.
• Annual reimbursement for Learning & Development.

Location

This position is remote, but candidates are expected to travel to NYC for one week each month. NYC/NJ candidates may have a hybrid onsite schedule of 3 days per week.

How to Apply

Please apply through the following link: Brigit Careers.

Deadline

No deadline specified.