Senior OpenStack DevOps Engineer @Five9

Overview

Five9 is a leading provider of cloud contact center software. They are seeking a highly experienced Senior OpenStack DevOps Engineer to architect, implement, and support their community-driven OpenStack-based private cloud infrastructure.

Key Responsibilities

• Design and implement multi-tenant OpenStack infrastructure aligned with open community standards.
• Automate the provisioning, lifecycle management, and configuration of OpenStack services using Ansible, Terraform, or Pulumi.
• Extend and maintain integrations for core OpenStack services including Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance.
• Implement continuous delivery pipelines for OpenStack updates.
• Develop automated monitoring, alerting, and healing mechanisms using GitOps principles and observability stacks.
• Participate in on-call rotation, incident response, and root cause analysis for reliability issues.

Requirements

• 5+ years of experience operating and automating large-scale OpenStack cloud environments.
• Expert-level proficiency in Infrastructure-as-Code with Ansible, Terraform, or Pulumi.
• Strong hands-on knowledge of OpenStack components.
• Strong Linux systems engineering background with advanced scripting in Python, Bash, or Go.
• Fluency with Git, CI/CD pipelines, and automated test frameworks.
• Demonstrated success building or maintaining multi-region or high-availability OpenStack clusters.

Benefits

• Health, dental, and vision coverage starting from day one.
• Generous employee stock purchase plan.
• Paid Time Off, company-paid holidays, paid volunteer hours, and 12 weeks paid parental leave.
• Access to mental health support resources.

Location

This is a fully remote role for candidates residing in the United States.

How to Apply

For more information on the application process, candidates should contact the Five9 recruitment team.