Senior Partner Readiness and Enablement Manager @NICE

    4 days ago·NICE is hiring a Senior Partner Readiness and Enablement Manager·📍 United States

    Overview

    The Partner Readiness Program Manager operates and optimizes the operating rhythm for enabling NICE partners to sell and deliver high-quality implementations. This role focuses on partner training prioritization, ensuring enablement assets are aligned to partner needs, and collaborating with various teams to ensure partner-led implementations meet quality standards.

    Key Responsibilities

    • Partner with the AI COE to run the partner AI readiness program end-to-end.
    • Own the readiness dashboard to track partner progress by country, role, and certification.
    • Build quarterly coverage plans for training investments.
    • Architect modular, segment-specific curriculum for partner readiness.
    • Set and enforce readiness gates with PS and Partner Success.
    • Streamline post-sale handoffs between different teams.
    • Manage operational logistics such as calendars and feedback loops.
    • Drive partner sales readiness and conduct practical certifications.
    • Keep certified partners updated with new features and guidance.
    • Ensure availability of demo environments for training and pre-sales.

    Requirements

    • 5+ years in partner enablement, partner programs, sales enablement, or program management in B2B SaaS/enterprise software.
    • Proven track record in building training programs with measurable outcomes.
    • Strong operational rigor in prioritization frameworks and KPI reporting.
    • Experience packaging product knowledge into enablement materials.
    • Cross-functional experience with Product, Professional Services, Sales, and Customer Success.
    • Excellent communication skills, capable of influencing across regions.

    Benefits

    The role is part of the NICE-FLEX hybrid model, allowing 2 days of office work and 3 days of remote work each week, promoting teamwork and collaboration.

    Location

    USA (Hybrid: 2 days in office, 3 days remote)

    How to Apply

    Interested candidates should apply through the company career page.

    Deadline

    Not stated.

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