Senior Product Manager, Banking Experience @Xero

Overview

The Senior Product Manager in Banking Experience at Xero will own the reconciliation review experience, building on the Auto Bank Rec (ABR) functionality. This role aims to enhance user trust in automation, moving towards a management-by-exception model and improving time-to-value for the global banking suite.

Key Responsibilities

• Ramp up on the current state of Auto Bank Rec and the reconciliation review experience to establish a prioritized near-term roadmap.
• Partner with engineering teams to advance the management-by-exception model.
• Define key success metrics, evaluation frameworks, and dashboards to track quality and time-to-value as automation scales.
• Establish clear product requirements alongside design and engineering partners for expanding reconciliation into new AI-native surfaces.

Requirements

• Background in B2B SaaS product management with experience in automation, AI/ML-powered workflows, or high-trust review experiences.
• Capability to take a product area from early-stage ambiguity to a fully realized strategy.
• Comfort working alongside technical teams to guide technical decision-making and define evaluations for model performance.
• Strong analytical and quantitative skills to inform decision-making using data and user feedback.
• Exceptional written and asynchronous communication skills for engaging distributed teams.
• Collaborative mindset in partnering with Product Managers and UX designers.

Benefits

Flexible hybrid working options combining in-person team days with remote work.

Location

This role is based in New Zealand, working as part of a globally distributed banking organization.

How to Apply

Interested candidates are encouraged to apply even if their experience doesn't perfectly match the requirements.