Senior Product Manager - Growth, Engagement & Retention @Bitpanda

Overview

Bitpanda is seeking a Senior Product Manager for Growth, Engagement & Retention to enhance customer loyalty and value. The company, founded in 2014 in Vienna, Austria, focuses on simplifying wealth creation through a user-friendly investment platform.

Key Responsibilities

• Define core customer health metrics such as cohort retention, product attach rate, and engagement depth.
• Own the rewards flywheel and develop engagement strategies connecting multiple products.
• Evaluate reward systems and growth mechanics to maximize net customer value.
• Explore subscription or membership models, defining pricing and benefits based on evidence.
• Enhance customer community belonging and value through compliant and strategic partnerships.

Requirements

• 5+ years of Product Management experience in a high-growth B2C platform, preferably in crypto, fintech, or loyalty sectors.
• Ability to manage a shared rewards system across multiple verticals.
• Experience in commercial/pricing design, UX, and rewards management.
• Data-driven mindset with skills in analysis, segmentation, and A/B testing.
• Strong communication skills for articulating trade-offs and product vision clearly.

Benefits

• Hybrid working model with 25 additional days per year to work from any city or country.
• Competitive compensation package with stock option participation.
• Mental health support through confidential coaching and resources.
• Additional 3 days of paid time off after 6 months of employment.
• Unlimited access to Udemy courses for continuous learning.
• Exclusive partner perks and discounts.
• Gender-neutral new parent leave up to 8 additional weeks.
• Onsite dining perks in specific locations.
• Recognition and rewards for tenure and contributions.
• Company events for team connection and celebration.

Location

Remote flexibility supported.

How to Apply

Please apply through the provided application portal.