Senior Site Reliability Engineer @NiCE

Overview

The role of Senior Site Reliability Engineer at NiCE involves managing the production environment, improving system reliability, and collaborating with development teams to enhance software solutions. NiCE is an innovation-driven company known for its market leadership in AI, cloud, and digital solutions.

Key Responsibilities

• Run the production environment by monitoring availability and system health.
• Build software and systems to manage platform infrastructure and applications.
• Measure and optimize system performance and improve overall reliability.
• Provide operational support and engineering for multiple large distributed software applications.
• Gather and analyze metrics for performance tuning and fault finding.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development speed and reliability with well-defined service level objectives.

Requirements

• 3-6 years of experience in a similar role, focused on systems engineering, automation, and reliability.
• Proficiency in at least one programming language (e.g., Python, Go, Java, C#) and experience with scripting languages (e.g., Bash, PowerShell).
• Deep understanding of cloud computing platforms (e.g., AWS) and their services.
• Experience with infrastructure as code tools such as CloudFormation or Terraform.
• Understanding of CI/CD concepts and experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, or CircleCI).
• Strong knowledge of containerization technologies (e.g., Docker, Kubernetes) and microservices architecture.
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch).
• Excellent problem-solving skills and experience in incident management.

Benefits

NiCE offers a flexible work model, allowing for a hybrid approach: 2 days in the office and 3 days remote each week.

Location

United Kingdom - Remote

How to Apply

Please submit your application through the company career page.

Deadline

No deadline stated.