Senior Site Reliability Engineer I @Braze

Overview

The Senior Site Reliability Engineer I at Braze is responsible for maintaining the reliability of internal-facing services and platforms, ensuring system reliability and infrastructure uptime. This role involves working closely with product engineering teams to translate high-level requirements into scalable technology stacks.

Key Responsibilities

• Lead NGINX & Kubernetes Ingress Infrastructure
• Architect and operate ingress fleets for real-time API traffic management.
• Own and expand automated scaling routines for high-throughput API services.
• Partner with product teams to translate product requirements into resilient architectures.
• Establish Service Level Indicators (SLIs) and Objectives (SLOs) for API services.
• Conduct systems design, bottleneck profiling, and capacity planning.
• Participate in a PagerDuty on-call rotation, resolving alerts and preventing incidents.
• Lead root-cause analysis (RCA) for incidents and implement system improvements.

Requirements

• 5+ years of experience as a DevOps or Site Reliability Engineer in a high-scale environment.
• Deep hands-on experience with NGINX, including configuration and troubleshooting.
• In-depth proficiency with Kubernetes administration and orchestration.
• Strong understanding of Linux/Unix fundamentals.
• Programming/scripting skills in Ruby, Go, or similar languages.
• Experience with Infrastructure as Code (IaC) technologies such as Terraform.
• Understanding of systems design and distributed architectures.
• Excellent documentation and collaboration skills in a remote-first environment.

Benefits

• Competitive compensation including equity options.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Family services including fertility benefits and paid parental leave.
• Professional development opportunities and yearly learning stipend.
• Collaborative work culture recognized as a Great Place to Work.

Location

This is a remote role available to candidates based in Canada.

How to Apply

Interested candidates should submit their applications through the designated application channel.