Overview
The Senior Solutions Engineer role at Grafana Labs involves technical pre-sales responsibilities, focusing on customer engagement and support for Grafana's observability platform. This remote position is open to candidates located in France who are fluent in Arabic.
Key Responsibilities
- Partnering with the Sales team to articulate Grafana's value proposition, vision, and strategy to customers.
- Owning technical engagement with customers and assisting in closing complex opportunities.
- Delivering product and technical presentations to potential and existing customers.
- Communicating effectively with customers and internal teams to provide feedback on products and the competitive landscape.
- Driving product conversations based on customer needs and challenges.
- Enhancing documentation, writing blog posts, recording videos, and creating enablement material.
Requirements
- 5+ years of technical pre-sales experience.
- Strong judgment, collaboration, and leadership abilities.
- Excellent written and oral communication skills.
- Technical mindset with a desire for personal growth.
- Fluency in Arabic.
- Must be located in France.
Benefits
- 100% Remote work culture.
- Competitive salary ranging from EUR 115,750 to EUR 138,000, with Restricted Stock Units (RSUs).
- 30 days of annual leave, including designated shutdown days.
- Career growth opportunities and supportive leadership.
- In-person onboarding for new hires.
Location
Remote position available for candidates located in France.
How to Apply
Please apply through the Grafana Labs careers page.