Overview
NiCE is seeking an experienced Services Program Manager with expertise in delivering large-scale, complex technology programs in the financial services domain. This role involves program governance, stakeholder management, and cross-functional leadership for Actimize delivery programs.
Key Responsibilities
- Lead the complete delivery lifecycle including requirements, design, implementation, testing, and deployment.
- Govern program execution across multiple workstreams ensuring adherence to scope, schedule, and budget.
- Build and maintain strong client relationships at all levels.
- Prepare and deliver executive-level program updates and governance reports.
- Manage escalations and drive corrective action plans to closure.
- Identify program risks, conflicts, and mitigation plans proactively.
- Collaborate with global teams to resolve cross-functional dependencies.
- Ensure compliance with NiCE processes, delivery frameworks, and Code of Ethics.
Requirements
- Minimum 10+ years of hands-on technology experience.
- Minimum 5+ years of project/program management experience.
- Experience leading large-scale enterprise Cloud Migration programs.
- PMP or Prince2 certification is mandatory.
- Strong expertise with MS Project and understanding of SDLC (Waterfall).
- Experience in Financial Services / Capital Markets / Investment Banking.
- NiCE Actimize experience is preferred.
- Bachelor’s degree or equivalent.
Benefits
NiCE offers a hybrid working model, enabling flexibility with 2 days in the office and 3 remote days each week. There are opportunities for learning and growth within the company.
Location
Remote – India
How to Apply
To apply, visit the company career page.