Site Reliability Engineer 2 @Kong Inc.

Overview

The role involves working as a Site Reliability Engineer in the global Platform SRE team at Kong, responsible for building, operating, and scaling the company's multi-region SaaS platform.

Key Responsibilities

• Operate and scale Kong’s global SaaS platform (Konnect) across regions and clouds.
• Build, automate, and maintain Kubernetes-based infrastructure and deployment workflows using Terraform/Terragrunt, Helm, and ArgoCD.
• Design, maintain, and optimize multi-region data and caching layers including PostgreSQL, Redis, ClickHouse, and Druid.
• Improve Kong Gateway and Kong Mesh environments for hybrid and distributed architectures.
• Develop CI/CD pipelines and GitOps workflows for consistent infrastructure changes.
• Enhance observability and incident response with tools like Datadog, Prometheus, Grafana, and Thanos.
• Collaborate with development and security teams ensuring compliance with reliability and security standards.
• Participate in a global 24/7 on-call rotation and improve operational playbooks.
• Lead scaling initiatives to improve elasticity, reliability, and cost-efficiency.

Requirements

• BS in Computer Science or equivalent practical experience.
• Experience managing SaaS or PaaS systems at enterprise scale.
• Deep expertise in Kubernetes.
• Proficiency with Infrastructure as Code tools like Terraform.
• Experience with CI/CD pipelines and GitOps workflows.
• Proficiency in programming languages (Go, Python, Bash).
• Solid understanding of Linux/Unix systems and networking.
• Experience with API gateway and service mesh technologies.
• Familiarity with observability platforms and streaming systems.
• Experience in a 24/7 production support environment.

Benefits

No specific benefits information provided.

Location

Remote - United States

How to Apply

Interested candidates are encouraged to apply through the application process outlined by the company.

Deadline

No specific deadline mentioned.