Supplier Compliance and Assurance Project Manager @ISS

Overview

The ISS is recruiting a Supplier Compliance and Assurance Project Manager to join its global supply chain and procurement function. This full-time, on-site role focuses on managing supplier performance, ensuring compliance, and driving operational excellence across international markets.

Key Responsibilities

• Manage relationships with global supplier partners
• Ensure consistent service delivery aligned with contractual scope and quality standards
• Act as a central escalation point for supplier-related issues
• Maintain strong collaboration with suppliers and internal stakeholders
• Validate supplier performance against contractual obligations
• Monitor and track subcontractor compliance and service delivery
• Conduct audits and performance reviews
• Ensure adherence to ISS and customer supplier control requirements
• Lead and implement assurance programmes across global accounts
• Deliver strategic initiatives related to supplier compliance and performance
• Coordinate supplier onboarding, SLA implementation, and monitoring
• Develop dashboards and automated systems for performance tracking
• Analyse supplier performance and identify gaps
• Track non-performance issues and ensure corrective actions
• Improve key performance indicators (KPIs), including spend under contract, supplier compliance rates, and service delivery standards
• Collaborate with Global Account Directors, Operations and functional teams, Procurement and country-level stakeholders
• Engage with customers to report progress and manage risks
• Build strong relationships across internal and external networks

Requirements

• Experience in supply chain and compliance functions, vendor risk management, SLA and performance monitoring
• Background in facility management or mechanical/technical services
• Strong understanding of supplier assurance frameworks and contract compliance management
• Experience with data analysis, reporting tools, and performance dashboards
• Excellent written and verbal communication in English
• Strong organisational and project management abilities
• Ability to manage multiple stakeholders across regions
• Structured and detail-oriented approach
• High level of persistence and problem-solving ability
• Strong interpersonal and networking skills
• Ability to work effectively in multicultural, global teams

Benefits

• Supportive and inclusive work culture
• Career development and training opportunities
• Exposure to global operations
• Collaboration with diverse international teams

Location

Global

How to Apply

Interested candidates are required to apply through the official ISS careers platform.

• Updated CV
• Cover letter
• Supporting documents relevant to the role

Recruitment stages include application submission, screening, interviews, and job offer.

Deadline

Applicants are encouraged to apply as soon as possible.